Chicago IL 60657 | 773.710.0702 | lagill101@gmail.com
Education
High School diploma:
William Jones College prep
Deans List
Completed AP Course in Literature
Completed AP Course in Language
Completed AP Course in U.S History
Professional summary
Experienced with Customer service in multiple kinds of stressful environments including sales and foodservice. Demonstrates the ability to manage multiple tasks while leaving customers with a positive experience
Skills
- Teamwork and Collaboration
- Guest Service
- Positive attitude
- Customer service
- Willingness to learn
Experience
Server Assistant, 05/2025 – 08/2025
Boka Restaurant Group – Chicago, IL
Assisted servers with food and beverage delivery, enhancing guest satisfaction.
Maintained cleanliness and organization of dining and service areas to ensure optimal guest experience.
Supported team during peak hours by efficiently coordinating food orders and assisting with table turnover.
Learned menu items and specials to provide accurate information to guests regarding offerings.
Collaborated with kitchen staff to ensure timely preparation and delivery of dishes to patrons.
Engaged with guests to address inquiries and ensure a welcoming atmosphere throughout dining experience.
Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Sales Floor Associate, 05/2024 – 10/2024
The Exchange – Chicago, IL
Assisted customers in product selection, enhancing overall shopping experience.
Maintained clean and organized sales floor to promote efficient customer navigation.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Greeted customers, helped locate merchandise, and suggested suitable options.
Created personalized shopping experiences for clients through attentive service.
Restocked merchandise regularly to sustain inventory levels and improve product visibility.
Sales Associate, 06/2023 – 08/2023
Albertsons Companies, Inc – Chicago IL
Assisted customers in product selection and inquiries to enhance shopping experience.
Maintained organized product displays to ensure visual appeal and accessibility.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Collaborated with team members to achieve daily sales goals and improve customer service.
Handled customer complaints professionally, resolving issues promptly to promote satisfaction